Shipping policy

SHIPPING POLICY
Processing Time: Orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). You will receive confirmation via email when your order has shipped.
Shipping Methods and Delivery Times:
Domestic Shipping (Turkey): 2-5 business days
International Shipping: 7-15 business days (varies by destination)
Express Shipping: Available upon request for an additional fee.
Shipping Fees: Shipping fees are calculated at checkout based on your location and the shipping method you select. Orders over 319 TL may receive free shipping.
International Orders: For international shipments:
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
These additional costs are not included in our shipping charges.
Packages may be delayed due to customs procedures.
We are not responsible for packages returned due to unpaid taxes.
Order Tracking: After your order has shipped, you will receive a tracking number via email so you can track the status of your package.
Shipping Restrictions: We currently ship to [list of countries/regions]. Some products may have shipping restrictions to certain locations.
Damaged or Lost Packages: If your package arrives damaged, or if the tracking system shows it delivered but you haven't received it, please contact us immediately.
Contact Information: For shipping questions, please contact us at info@yarenilac.com or +90 224 363 28 09.
Last updated: 11.07.2025